RT is a web-based tool that provides easy way to request for IT support and other support services.
Using RT, you can easy send a support request for help. Request will go directly to the appropriate group.
First of all you have to install database for RT, like mysql postgresql etc.
here i am using mysql:-
1. #apt-get install mysql-server rt4-db-mysql
After that restart the services of mysql server
2. # service mysql restart
Now you have to...
Saturday, 7 May 2016
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